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1. NOT ABLE TO CONNECT ONLINE OUTLOOK MAC APP INSTALL
2. NOT ABLE TO CONNECT ONLINE OUTLOOK MAC APP UPDATE

After the user authenticates, it says that the machine is now registered to the user and they can use company resources. I did your workaround, we got a prompt from our corporate O365 portal asking the user to authenticate. It seems there was a prompt that was trying to come up but didn't come up. I was racking my brain for weeks and I can't believe this actually worked. To our VPN and everything went back to working as desired. Want to know more about us? Head here.For what little it is worth, having my user disconnect from our VPN, reverting her connection back to just her home internet, allowed the O365 authentication window to fully show up the next time we launched Outlook. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news.

NOT ABLE TO CONNECT ONLINE OUTLOOK MAC APP UPDATE

Find it here.īut to ensure this workaround remains, be sure to disable apps auto-update in the Google Play Store’s Settings menu, otherwise, the Intune app will update to the latest version, which appears to be the culprit. Damaged or corrupt Microsoft Outlook or Office program files can also lead to connectivity errors. Then check if you can access the Outlook and mailbox items from the OST file.

Granted, Microsoft should be looking for a solution to this issue alongside the M365 fixes, but until then, one affected user seems to have found a workaround.Īpparently, getting an older version of the Microsoft Intune Company Portal app should be enough to address the issue where the app isn’t working. Now open Outlook, choose the new Outlook profile and configure it. There are plenty of other similar reports in the Intune Company Portal reviews section in the Play Store, enough to drag down the app’s overall rating to just 3.4. I give up on being able to use any other apps. It says I need to set up a work profile, takes me to the play store for this app, I open the app and nothing happens since I’ve already set up a work profile. I’ve tried to set up teams at least ten times and like everyone else, I get stuck in a loop. Signed in 11 times in an hour and still get the same ‘you need to sign in’ messageĪfter several attempts to get this to work, I was finally able to get my work outlook email. Once installed, it goes through the whole process again.

NOT ABLE TO CONNECT ONLINE OUTLOOK MAC APP INSTALL

Any time I want to look at my emails it tells me to sign in and install the app again. In essence, affected users say they are stuck in a loop of signing in and installing the app, but even so, nothing is working for them. The Google Play Store reviews section of the Intune Company Portal app is awash with 1-star reviews from enraged users demanding answers from Microsoft for an app that’s not working.Īpparently, multiple users of the Intune Portal app are unable to sign in to the app, with the constant prompt to install the app again and again proving to be a major nuisance. Click on manage then click on Activate from. Then click on that you will find an option below to manage. Check if the Microsoft Teams Meetings Add-in for MS Office is available there. In the options window, select the add-in tab from the left panel. Of course, this is aimed at merely reducing the impact as the company looks for the culprit and permanent solution to the issue.īesides Teams, Outlook, Azure and Office 365, other affected services include Admin portal, Exchange Online, Office Licensing, Forms, OneDrive for Business, SharePoint Online, Streams, and Yammer.Īlthough not mentioned, another Microsoft platform experiencing related issues is the Intune Company Portal app, with affected users saying the app is not working accordingly. Then click on the File menu, and select Options. To mitigate this, the Redmond-based company said that it would be pulling the update that brought changes to its authentication system. In acknowledgement of the worldwide issue, Microsoft said that it could have been caused by recent changes to the authentication system. We’ll provide additional information here as it becomes available. Please visit the admin center post M0244568 for more information. We’re investigating an issue for access to multiple M365 services. Earlier this week, thousands of reports related to Microsoft Teams were picked up by Downdetector, confirming that users of the platform were facing log-in and server connection issues.Īs it turned out, it wasn’t just Teams, but also other Microsoft platforms such as Azure, Outlook and Office 365 were experiencing related issues.